Privacy

Our promises

Families are invitation-only. Nothing is public or indexed by search engines.

We remove location data from every photo. Photos are stored privately and shown only to family members.

Grandma's address is visible only to the organizer and co-editors. Grandma never gets marketing mail, offers or payment requests.

What we keep

For members: name, email or phone number, relationship to the recipient, city if you add it, and what you post.

For the recipient: names, birthday if added, and mailing address once you print.

For billing: what you bought. Card details stay with our payment processor, Stripe.

Who helps us

A few trusted services help us run Kind Post. They cover hosting and storage, email, text messages, payments, printing and mail, and optional AI writing help. They may use your data only to provide their service to us.

AI help

Kind Post can suggest headlines or polish a post. It never prints AI-written words under your name unless you accept them. Our AI provider's terms forbid using your data to train its models.

Text messages

When a relative joins from an invite, they agree to receive messages about the family's monthly issue. These are reminders, the question of the month and news when an issue is out. Message and data rates may apply. Reply STOP to stop and HELP for help. We never share phone numbers for marketing.

Children

Accounts are for people 13 and older. Younger children appear only as profiles their parent manages. Their posts never leave the family unless the parent allows it.

Your choices

You can download your posts at any time, and the organizer can download every photo and issue. You can delete your account and choose whether your past posts stay. Residents of California and other states have rights to know, correct and delete; write to us to use them.

Contact

Questions about privacy: [email protected].